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FREQUENTLY ASKED QUESTIONS
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How do I make a purchase online?You can use PayPal to make online purchases from merchants all over the world or Mpesa for purchases within Kenya. We’re available in over 200 shopping outlets in East Africa and can convert your payment to 25 currencies. Getting started is easy! Simply create a PayPal account and link a payment method like your bank, credit, and/or debit cards or use your mobile phones.
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How do I order for items I want delivered?Complete the order form found under "Forms" on our website and provide all the details required and our customer service representatives will be in touch with you as soon as possible.
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Do you offer credit to retail bulk buyers?Arrangements can be made by completion of credit application forms with individual retailers on a case by case basis.
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